🚨 Report an Issue

Report a Broker Issue

Having trouble with a broker? Submit a report and we'll investigate. Your report helps us keep our reviews accurate and protect other traders.

Submit Your Report

We'll only use this to follow up on your report. Never shared publicly.

How We Handle Reports

1

Review

Our team reviews every report for legitimacy and severity.

2

Investigate

We cross-reference reports with our data and contact the broker if needed.

3

Update

If verified, we update our reviews and scores to reflect the issue.

Tips for Resolving Issues

  • Document everything — save emails, screenshots, and chat logs
  • Contact the broker's compliance department first
  • File a formal complaint with the broker if informal resolution fails
  • Escalate to the relevant financial regulator if unresolved
  • Consider a chargeback through your bank as a last resort